Our service providers are continuously trained in all AVEDA treatments and products.

Our skills certification and price levels directly reflect the advanced training and experience of our professionals and specialists. Levels are determined by the number of years an employee has in the industry and at Body Matters Day Spa as well as their advanced training.

Body Matters Day Spa Mission Statement

  • To strive for excellence with continued learning and communication.
  • To maintain respect and trust in our relationships.
  • To support the individuality of each person.
  • Our commitment to this mission ensures individual and team success.

AVEDA Mission Statement

Our mission at AVEDA is to care for the world we live in from the products we make to the ways in which we give back to society. At AVEDA, we strive to set an example for environmental leadership and responsibility, not just in the world of beauty but around the world.

History of Body Matters Day Spa

Body Matters, an AVEDA Concept Day Spa and Retail Center, is located in Middletown Rhode Island, just outside of historic Newport.

We have operated in the same location since 1995, and have expanded several times bringing our current space to 2,400 square feet which includes 6 treatment rooms, a private Swiss shower, & a guest relaxation waiting room.

Body Matters Day Spa began as a skin care center, but quickly expanded our spa focus to include hair, nail and massage services.

We currently offer a complete menu of services including facials, cosmetics, hair services, natural & gel nail care manicures and pedicures, massage, wellness treatments, & body treatments. Body Matters is an escape from the stresses of life; it is a source of nurturing services with caring people in a quiet environment.

Our Policies

Prices listed may be adjusted as required

Reservations

We will confirm all appointments. This is a courtesy, please note your appointment on your daily calendar. We suggest you arrive 5-10 minutes prior to your appointment time. Late guests may be subject to a shorter service time, while responsible for the full service fee. If you are late for your appointment we will be happy to provide you with the remaining portion of your allotted service time if possible.

Cancellations

Should you need to reschedule an appointment, 24 hours notice is requested so we may offer the time to someone on our appointment wait list. Payment is required for a missed appointment without a 24 hour notice of cancellation; no charge will be incurred if we are able to fill your cancelled/missed appointment. Payment for a missed appointment may be deducted from your gift certificate.

Gift Certificates

May be used for any service or product equal to the purchase value; they may not be returned or cashed out. While a gift certificate will never expire, 1 year from the purchase date the bearer is responsible for any difference in service price for certificates purchased and redeemed for a specific service.

Returns

May be made within 30 days for a Store Credit only. No returns for clearance, discontinued items and travel/trial size products.

Returned checks: are subject to a $25.00 fee.

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